El artículo que quiero comprar esta agotado – ¿Cuando estará de vuelta?

Nuestro stock es actualizado diariamente. Por favor, revise con frecuencia para ver las actualizaciones de los artículos listados como agotado.

¿Puedo cambiar mi orden una vez que se ha colocado?

Es posible cambiar un pedido que todavía no se ha enviado (tenga en cuenta que algunos pedidos pueden tardar  hasta 48 horas, según el medio de pago realizado). Si desea cambiar su pedido, envíenos un correo electrónico a: [email protected] lo antes posible. Haremos nuestro mejor esfuerzo para acomodarlo.

¿Cómo puedo pagar mi pedido?

Aceptamos pagos Online a través de Paypal(USD), Visa, MasterCard,  AMEX, y mas…, que te permiten pagar con Tarjetas de Crédito/Débito, cuenta paypal o pagos locales(Bancos/Agentes, etc, sin necesidad de tarjeta de crédito/débito).

How do you charge for shipping?

All items are shipped from our US warehouse, and shipping is charged by a flat rate by weight of package. Larger, heavier items will cost more to ship than smaller, lighter weight items. Grouping items together will lower your per-item costs for shipping. The same applies for North America and worldwide.

Does your shop ship internationally? And how much?

Yes we ship international. You can order from anywhere in the world and have our products arrive right to you. Cost is dependant on weight, see above for shipping cost breakdown.

Will my order arrive well packaged?

Yes! Your package will be very well packaged and will be sent with all the necessary care 😉

Will I be required to pay customs or duty fees if I’m outside the US?

All items are shipped from our US warehouse. The customer is responsible for any customs or duty fees that may be incurred if your package crosses a border. Please check your country’s customs regulations if you have and further questions.

Does your shop accept returns?

When you receive your package, be sure to check the items to make sure they are working. We will provide a refund for or replace defective items. Please return the items in their original packaging within 14 days. Items returned without original packaging will NOT be refunded.

In your return package please include:

  • The original packing slip
  • A note telling us what the problem was
  • A note stating whether you would like a refund or a replacement of the defective item.

Please note: As part of the return process, upon receipt of an authorized return, if the returned item is found to be in perfect working condition, a 25% restocking fee will be applied.

Please allow up to 4 weeks to receive your replacement or refund. Refunds will be applied to your payment account.
We are dedicated to carrying only the highest quality products and maintaining attentive customer service. We hope you will be happy with our services.